Privacy Policy


This policy applies exclusively to our website, It covers our website and what we do with the information we gather when visiting our website. This privacy policy explains how we use any personal data you give us, and how we might use trackers, cookies or other services. It also describes how we treat your information.

Data Control and Contact

As a European company, we are subject to the General Data Protection Regulations (GDPR). We take your privacy very seriously. If you have any questions about this privacy policy or want us to remove your data, contact us at [email protected]

We will endeavour to respond within one week, and at most within 29 days.

Your Rights

Under GDPR you have rights to control your data and these are:

  1. The Right to Information
  2. The Right of Access
  3. The Right to Rectification
  4. The Right to Erasure
  5. The Right to Restriction of Processing
  6. The Right to Data Portability
  7. The Right to Object
  8. The Right to Avoid Automated Decision-Making

You may exercise these rights at any time by contacting us.

Changes and Revisions

We re-evaluate this policy on an ongoing basis, and we reserve the right to make changes to this privacy policy as required. However, if there are any changes to the use of personal information that is different from that stated at the time of collection, we will notify you by posting a notice on this website and seek your consent.

This privacy policy was last amended on 5th February 2021.

Information we collect directly

We collect device and application data such as your IP address, web browser type and operating system. This is as an essential part of running a website to facilitate the transfer of data between our server and your device. We do not keep this data longer than one week and only for logging purposes and to maintain security.

Cookies and Trackers

We utilize cookies and trackers for several purposes outlined in this section. When you first accessed our website, you should have been shown a cookie notice informing you that we use cookies and inviting you to accept or reject them. If you think we have inadvertently gathered your data, please contact us immediately to remove it.

  • Google Analytics: We use cookies and trackers to gather information on how you use our website, which websites you came to our website from and information about your device. We use this information to analyse our website traffic and improve our service.
  • Facebook Pixel: We may use cookies and trackers for retargeting visitors on our website for advertising purposes. We may target you through Facebook, using the Facebook pixel.
  • Behavioural Analytics: from time to time, we look to improve our website using behavioural analytics tools that record how you interact with our website, such as registering clicks and time spent on pages.

You can read more about cookies and trackers, your privacy, and how to block / delete cookies by visiting your web-browsing software’s documentation.

By clicking accept on our cookie notice and subsequently using our website, you accept these cookies. If you change your mind, you can refer to your web browser's documentation to delete them, or contact us for further assistance.

Information entered into our contact form.

For our contact form, we use a third-party endpoint provided by - you should read their privacy policy here. They provide a service that sends your contact to us, without us having to maintain mailing systems directly. This means that information you enter into our contact form, such as your email address, is automatically shared with If you prefer not to use this form, you can contact us directly by email instead.

We will use information entered into our contact form only to facilitate contact with you directly. We will store this information for a limited time only.

How we protect your information

We have an SSL everywhere policy meaning all data entered our website, including personal and payment information, is protected by encryption. We use firewalls, access control, service separation, encryption and strong passwords to help keep security robust, amongst other measures.

Complaints and Redress

There are supervisory bodies in the European Union when it comes to data protection. You can contact these bodies in the event of a dispute over this privacy policy, or if you think we have mis-handled your data. In Bulgaria that body, and their contact information, can be found at